Willis Towers Watson Lead Associate in Atlanta, Georgia

Lead Associate

Date Posted: June 5, 2018


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Love your work. We are on a mission to transform work and the work experience for 100 million employees worldwide by 2020. Are you in? As a consultant in the Communication and Change Management practice, you will work alongside some of the industry’s top experts to develop and deliver cutting edge and creative solutions that solve critical business issues. You will help organizations create a clear path for their employees in a complex world of ever-changing organizational and HR programs and initiatives. Our change management and communication professionals bring practical solutions to complex business and people challenges.

The Role

You will have immediate responsibility for developing and executing measurable, results-based change management and communication strategies for clients. These strategies will draw on your imagination, creativity and exceptional writing skills, as well as your ability to analyze information, develop conclusions and present content through clear, well-written communication in a variety of media formats.

You will work on client projects across a variety of industries and human capital areas to:

  • Design, present and implement change management and communication strategies

  • Develop insights related to change management risks and impacts, and communicate those insights clearly and succinctly

  • Manage communication projects in various media, including print and digital, and ensure that quality, schedule and budget goals are met

  • Create and/or edit employee communication materials, such as messages from executive leaders, PowerPoint presentations, benefits guides, and other materials that translate technical topics into everyday language

  • Collaborate with our in-house Creative Media Group to develop leading-edge creative campaigns that support our clients’ business transformation and employee engagement objectives

  • Partner with, and provide oversight to, junior-level team members to review work, provide guidance and insight

  • Deliver superior, consistent project management for assigned projects

  • Draft statements of work, project plans and budgets involving multiple workflow streams and client teams

  • Manage client expectations and raise appropriate issues to senior team members

  • Participate in and co-facilitate briefings with senior-level client audiences

  • Meet financial goals as described by manager

  • Contribute to the learning and development of junior-level team members through “on the job” feedback

  • Support the generation of new business as part of the broader team


  • 5-7 years HR/benefits communication and change management experience; consulting experience is preferred, ideally from an organization that specializes in HR

  • Knowledge of current communication and change management trends, marketing and technology (digital and social media), and proven ability to apply that knowledge to client-focused solutions

  • Experience writing and editing employee communications (compensation and benefits materials is required); experience developing training approaches and drafting training materials

  • Demonstrated success in supporting the implementation of organizational change strategy, including measurement strategies (surveys, focus groups, etc.)

  • Familiarity with common change management tools and approaches (change impact analysis, stakeholder assessment, etc.); experience with a change management model/methodology (ADKAR/Prosci, Kotter, etc.) is preferred

  • Ability to manage concurrent communication projects that are multidimensional and encompass multiple work streams/subject matters

  • Strong client relationship, interpersonal and team skills

  • Experience facilitating groups specifically to drive consensus, brainstorm and/or to gather data for a project(s)

  • Experience working with graphic designers to craft the “look and feel” of the communication platform

  • A professional presence with polished and well developed oral communication skills

  • Availability to travel on an as-needed basis

  • A BS/BA degree in liberal arts is required; an advanced degree in Communication, English or journalism is preferred

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com. at http://○ www.willistowerswatson.com

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights. at http://○ http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:Atlanta, GA, US

  • Date Posted:June 5, 2018