Willis Towers Watson Client Relationship Manager – FINMAR, Ipswich in Ipswich, United Kingdom
Client Relationship Manager – FINMAR, Ipswich
Date Posted: December 7, 2018
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Location – Ipswich, Suffolk
Salary – Competitive
The Client Relationship Manager is responsible
for building and fostering relationships with certain qualified Carriers that
write the FINEX and Terrorism lines of business in Great Britain. As a part of the FINMAR Market Services team,
the Client Relationship Manager provides data analytics, carrier advocacy,
pipeline management and reporting services to the Carriers, with the aim of
helping them to improve their proposition, competitive edge and visibility.
This is highly aligned with Group objectives as it involvesrevenue
growth, market rationalisation, automated market selection (market match) and
improved knowledge to support better client prospecting and service.
Buildingrelationships with clients (being Carriers of FINEX and Terrorism insurance)and working closely with them to monitor and measure performance against agreedservice levels for quoting, placement, policy production and claimsservice. It will also be necessary toregularly attend meetings with clients, for who detailed reports and analysisis provided on periodic basis.
Gainan in-depth understanding of FINEX and Terrorism products and relatedinsurance, working closely with the FINEX and Terrorism placing/claims teams tofully understand the clients business, requirements and the services we provideand improve the proposition for the benefit of the FINEX and Terrorism team’sclients (Insurers).
Analyse,interpret and present detailed analytical client reports.
Buildrelationships with FINEX and Terrorism team colleagues in order to understandchanges in strategy, challenges and provide advice on changes to clientappetite as and when required.
Buildand develop relationships with FINMAR colleagues in Mumbai and Ipswich tomonitor finances, manage budget and develop analytical data.
Workclosely with members of the FMS team worldwide to ensure integrity, accuracyand completeness of data and ensure a consistent global delivery of services.
Working industry experience in a clientfacing role (preferable)
BA/BS degree or equivalent
Knowledge of financial lines and/or terrorism clients,markets and products
Highly articulate and able tocommunicate and influence with confidence and credibility at all levels,delivery to suit audience and adjust behaviour to suit the politicalenvironment
Client relationship focused with provenexcellence in service delivery
Demonstrable language skills
Ability to analyse, present and interpretdetailed analytical data/client reports
Deep understanding of Insurance principals,broking and underwriting
Ability to drive conflict resolution without compromisingclient relationship
Problem solving skills, innovative andcreative with technical aptitude
Ability to work autonomously orwithin a team, while working to tight deadlines
Knowledge and understanding of industryspecific market analysis systems andtechnologies
Appreciation and understandingof multinational team structures and cultural nuances
Must demonstrate attention todetail, with a high level focus on quality
Excellent verbal and written communicationskills, confident facilitator
Flexible approach to undertake additionalresponsibilities within FMS as and when required
Experience of dealing with overseas clients
Willis Towers Watson is a leading global advisory, broking and solutions
company that helps clients around the world turn risk into a path for growth.
With roots dating to 1828, Willis Towers Watson has 40,000 employees serving
more than 140 countries. We design and deliver solutions that manage risk,
optimize benefits, cultivate talent, and expand the power of capital to protect
and strengthen institutions and individuals. Our unique perspective allows us
to see the critical intersections between talent, assets and ideas – the
dynamic formula that drives business performance. Together, we unlock
potential. Learn more at willistowerswatson.com.
Willis Towers Watson is an equal opportunity
Willis Towers Watson believes that effectively managing a diverse workforce is
vital to our business strategy. We have an obligation to our organization,
ourselves and our clients to hire and develop the best people we can find. We
review our policies and practices to ensure that all areas of the employment
process (including recruiting, hiring, work assignments, compensation,
benefits, promotions, transfers, company-sponsored development programs and
overall workplace experience) are free from discriminatory practices. We are
committed to equal employment opportunities at Willis Towers Watson.
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Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork
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Location:Ipswich, England, GB
Date Posted:December 7, 2018