Job Information
WTW Broker - Marine Hull in London, United Kingdom
The Role
In this role you will responsible for portfolio of clients working as part of our Shipowners Team as a Marine Hull specialist. Challenging and varied client group requiring ‘hands-on’, strong relationship building to assist clients with all aspects of their insurance programme. Guiding existing clients through mid-term adjustments and renewals, including presentations to the appropriate market. Working closely with Account Executives, for the servicing of both existing business and new business opportunities.
Client Portfolio Management
Develop a strong relationship with clients, understanding their insurance needs and ensuring that these are fulfilled
Understand changes in client circumstances to ensure that the cover provided continues to match their needs
Where a client’s needs cross over into other specialties will liaise with other Willis divisions to ensure that Willis maintains a consistent approach
Understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
Understand, apply and where necessary explain the business unit policies and procedures.
Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people
Provide technical, industry and subject matter expertise where required
Draw on expertise within specialist technical teams within the BU and across the Group for clients as required
Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients
Grow existing portfolio by identifying new from existing opportunities
Retention and Growth
Cross-sell and up-sell opportunities are fulfilled
Encourage new business referrals and recommendations from existing clients
Undertake renewal market presentations/negotiations and make appropriate recommendations to clients
Actively drive the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients
Develop and maintain a pipeline of prospects in conjunction with team
Respond quickly and accurately to day to day client service requirements and new business introductions
Actively identify opportunities to work with colleagues across the business to capitalise on account penetration and cross selling opportunities
Placement Management
Work closely and maintain working relationships with the market as required
Ensure transparency of agency and other commitments made to carriers and clients
Ensure compliant processing of contracts as per FCA, CEM and contract certainty
requirements
Check policies, market presentations and client documentation as appropriate
Design programme and pricing structures to best meet the client’s needs based on knowledge of the client, the insurance market and industry sector proposition
Deliver optimisation of revenue from new and existing clients through the use of the full range of appropriate placement channels, facilities and markets for the specific client segment of the business
Operational
Always operate within the business procedures and requirements
Proactively develop appropriate solutions and proposals for clients to ensure optimum client retention rates
Communicate effectively with clients, associates, markets and others where appropriate to maximise service delivery level
The Requirements
Previous experience of the Marine Hull insurance market both UK and Internationally
Strong communication, negotiation and influencing skills
Strong skills in problem solving, planning and budgeting
Preferably educated to degree level or relevant industry experience
Our work style: At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities and part-time working.
What can we offer you? As an industry leader, we offer a competitive salary and an excellent benefits package including: pension, life insurance, medical insurance, eye care voucher and flexible benefits including critical illness cover, dental cover and many other options.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.