Willis Towers Watson Lead Associate, Client Relationship Management in London, United Kingdom
Lead Associate, Client Relationship Management
Date Posted: December 7, 2018
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Private Clients looks after the personal
insurance needs of both mid net-worth and high net worth individuals. These
include the decision makers of Willis Towers Watson (WTW) corporate clients,
numerous members of the Sunday Times ‘Rich List’ and a host of familiar public names.
With this in mind, our service is of the highest and most confidential nature.
As an Account Executive you will tasked to develop
opportunity pipelines and win new clients, as well work with a team of
colleagues to look after your own portfolio of existing clients. You will
develop relationships with both WTW associates and external introducers as part
of pipeline development. This will include finding new clients via networking
at events, via existing clients, as well as your own network/contacts.
The role also includes working closely with
our colleagues in Bloodstock and Super Yachts to identify high net worth clients and sell
our products to them.
This is a fascinating, challenging and varied
client facing role which requiring excellent inter-personal and negotiating
skills. You will build strong relationships
with your clients as you assist them in assessing their risk profile and
providing insurance solutions. Your role
will see you working closely with both the client servicing team, underwriters
and clients. You need to be confident in presentations, be able to think
“outside of the norm” and provide unique insurance solutions that will set you
apart from the competition.
This role will involve meeting clients at
their homes or place of business, so own transport and a valid driving licence
would be advisable.
Identifyclient needs, create bespoke solutions and negotiate favourable terms withinsurers
Obtainclient’s order and explore additional opportunities to help
Workalongside WTW corporate associates
Delivera high level of customer service
Maintainconfidentiality at all times
Developrelationships with WTW associates in order to increase current referral levels
Identifyand develop external introducer networks
Retention and Growth
Workingwith the Account Managers to ensure that:
Retentiontargets are met
Clients’cover and placements remain up to date with their needs
Clientsreceive a renewal review visit where appropriate
Cross-selland up-sell opportunities are fulfilled
Encouragenew business referrals and recommendations from your existing clients
Always operate within the businessprocedures, requirements and principles
Apply FSA operating principles andalways work in accordance with Treating Customers Fairly
Strongpersonal management skills, with a proven track record of managing your ownworkloads and delivering excellent levels of client service
Strongcommunication, negotiation and influencing skills
Goodexperience and understanding of the High Net Worth personal insurance market
Skillsin problem solving
Concernfor accuracy, quality and attention to detail
Willis Towers Watson is a leading global advisory, broking and solutions
company that helps clients around the world turn risk into a path for growth.
With roots dating to 1828, Willis Towers Watson has 40,000 employees serving
more than 140 countries. We design and deliver solutions that manage risk,
optimize benefits, cultivate talent, and expand the power of capital to protect
and strengthen institutions and individuals. Our unique perspective allows us
to see the critical intersections between talent, assets and ideas – the
dynamic formula that drives business performance. Together, we unlock
potential. Learn more at willistowerswatson.com.
Willis Towers Watson is an equal opportunity
Willis Towers Watson believes that effectively managing a diverse workforce is
vital to our business strategy. We have an obligation to our organization,
ourselves and our clients to hire and develop the best people we can find. We
review our policies and practices to ensure that all areas of the employment
process (including recruiting, hiring, work assignments, compensation,
benefits, promotions, transfers, company-sponsored development programs and
overall workplace experience) are free from discriminatory practices. We are
committed to equal employment opportunities at Willis Towers Watson.
Unsolicited Contact: Any unsolicited
resumes/candidate profiles submitted through our web site or to personal e-mail
accounts of employees of Willis Towers Watson are considered property of Willis
Towers Watson and are not subject to payment of agency fees. In order to be an
authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such
agency must have an existing formal written agreement signed by an authorized Willis
Towers Watson recruiter and an active working relationship with the
organization. Resumes must be submitted according to our candidate submission
process, which includes being actively engaged on the particular search.
Likewise, for our authorized Recruitment Agencies/Search Firms, if the
candidate submission process is not followed, no agency fees will be paid by
Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.
Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork
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Location:London, England, GB
Date Posted:December 7, 2018