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Job Information

WTW Canada Pension Benefit Administrator in Manila, Philippines

The Role

  • Gain a thorough understanding of the plan design

  • Perform routine, complex and recurring plan administration tasks for clients’ defined pension benefit plans and information

  • Work cooperatively with other team members to complete tasks and to ensure unified delivery of services

  • Learn and use Excellence tools and concepts to ensure efficient and quality output

  • Adhere to plan documents and government regulations in administering plans

  • Perform established quality control standards and meet established performance targets

  • Complete assigned cases using established procedures and in a timely manner

  • Meet productivity/utilization goals as well as meet established efficiency standards

  • Actively participate in team meetings and training activities

  • Follow and update documentation materials as directed

The Requirements

  • A graduate of Mathematics, Statistics, Finance, Accounting or other related courses

  • Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants’ information

  • Knowledge on benefits administration, plan administration or insurance processing is a plus

  • Passion for solving problems and sharing solutions to exceed the standards of the client

  • Ability to be a self-starter and work independently, but also cooperatively in a close team environment

  • Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus

  • Intermediate working knowledge in MS Excel

  • Professional and responsible approach to work, clients and colleagues

  • Ability to organize and prioritize with strong attention to details

  • Excellent oral and written communication skills

  • Ability to complete multiple projects within established deadlines

  • Work experience with US counterparts preferred

  • College degree holder

  • Work Mondays thru Fridays

WTW is an Equal Opportunity Employer

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