Willis Towers Watson Account Executive – Workers Compensation in Melbourne, Australia

Account Executive – Workers Compensation

Date Posted: October 25, 2018


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The Role

The Account Executive – Workers Compensation is responsible for leading and delivering quality Workplace Risk and workers compensation advice and services to clients, including identifying new business opportunities for the Company and managing and developing key

existing clients. Reporting to the VIC State Manager, the primary focus of this role will be to provide an innovative and flexible approach to the National Risk State workers compensation program, recommending solutions and working with them to achieve sustainable improvements in their performance. This will include:

  • Managing clients’ workplace risk programs, ensuring the delivery of high quality services

  • Supporting the Insurance Brokers as a technical expert in Workers’ Compensation.

  • Liaising with insurers and clients to ensure the preparation and delivery of renewal questionnaires, quote slips, client reports and invoice documents

  • Maintaining comprehensive client data and update accordingly

  • Comparing renewal terms with previous year and advise Account Director of any changes

  • Ensuring all client reports are reviewed prior to distribution to the client

  • Maximizing the revenue generated from the existing client base by continual analysis of client profitability and maximisation of group facilities

  • Actively seek and secure new business opportunities for Willis Towers Watson (WTW) through cross selling of broader WTW service offerings

  • Adhering to all compliance and business processes

The Requirements

  • Intermediate proficiency in Microsoft Office/Excel

  • Excellent report writing and correspondence skills

  • Proficient in the use of company systems as required

  • Strong verbal and written communication skills to provide clear explanations to clients when required

  • The ability to differentiate between the products available to our clients

  • Demonstrate a comprehensive knowledge of workers’ compensation claims principles and processes, and how these vary by state

  • The ability to identify key policy/premium factors and provide support to the claims process

  • Demonstrates an awareness of the principles of risk management.

  • Demonstrated experience delivering accurate services on time to ensure service and quality standards are met

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:Melbourne, Victoria, AU

  • Date Posted:October 25, 2018