WTW Jobs

Within our Risk and Brokering Insurance Consulting and Technology team , we are setting out to revolutionize the way the global Insurance market conducts its business today, to create more efficient ways of working and a better solution to placing risk, reducing costs and transforming the way we operate in the broker- insurer value chain. WTW has a unique opportunity to deliver a service to the market that improves time and cost efficiency, revenue generation and accessibility to new markets across the value chain for both insurers and brokers. We will deliver this by building digital journeys that:

• Optimize placement of risk

• Provide the opportunity to access new markets and capital

• Utilize data to understand and influence competitive pricing

• Leverage the full suite of capabilities within WTW

Neuron is a ‘start-up’ business within WTW looking to establish a new way of Digital Trading within the Global Insurance Industry, and this role offers a great opportunity for you to work collaboratively with the Neuron Lead and your peers to support both the set up and subsequent rapid growth journey of this new part of WTW, winning new customers and expanding into new markets internationally. You must be an excellent leader able to manage key relationships both internally and externally and build effective teams across multiple locations to deliver the required commercial growth for the business. This role is a great opportunity for a talented commercial individual to play a key part in the development of an ambitious and growing new business in the US.

Learn more at wtwco.com and neurondigitaltrading.com

The Role

You will report to the Neuron US Commercial Officer and participate fully in the achievement of the overall Neuron business plan.

This position can be based in a major U.S. Market and is open to remote/virtual work.

Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Sales Process:

• Lead execution of insurance brokers, agents and intermediaries prospecting, pursuit planning and sales to deliver a client led consultative sales model

• Develop and manage an active qualified pipeline through seeking out prospects, calling on potential clients and building upon existing client relationships and broad industry network across top 50 U.S. commercial brokers

• Conduct thorough research on prospective and target clients to ensure the Neuron value proposition is customized to demonstrate product offerings and proposals to meet the specific needs of each potential client.

• Identify and conduct initial triage of needs, and develop ideas for meeting those needs, presenting information on WTW’s capabilities, strategically cross-selling ICT and other WTW businesses solutions aligned with client needs and introducing subject matter experts, as required, to win the business

• Lead the execution of insurance carrier prospect sales strategies

• Collaborate with marketing, product development, strategy and delivery teams to execute sales strategies, create sales messages, collateral, identifying and managing sales campaigns

• Promote WTW as a leader in the market with superior industry knowledge, insights, and solutions

• Participate and take leadership roles in targeted industry conferences, professional associations and community events

• Continuously stay updated on industry trends, market dynamics, and competitive offerings to effectively position our digital distribution technology software in the market

Client Management:

• Prepare proposals and presentations leveraging marketing resources, practice groups, subject matter experts and client relationship managers for existing clients

• Maintain consistent/high quality touch points by phone and face to face with prospects and clients

• Deliver persuasive and compelling product demonstrations and sales presentations, both in person and virtually, to decision-makers at commercial insurance carriers.

• Manage discovery activities including assessment of client digital readiness to determine business and technology maturity required for successful participation in a digital trading marketplace.

• Participate in client relationship stewardship and planning meetings

• Collaborate with the customer success team to ensure a smooth transition from sales to implementation and ongoing client support.

• Lead post sale and annual client relationship stewardship and planning meetings to support customer NPS and TNPS metrics.

• Lead postmortems to ensure client feedback and lessons are fed into the virtuous circle to ensure the voice of the customer and market feed the Neuron strategy, product roadmap and customer success model.

Pipeline Management:

• Identify prospects for business from existing and prospective clients

• Develop new relationships with individuals responsible for making or influencing decisions in areas relevant to our solutions

• Obtain referral leads from existing clients and other WTW businesses

• Identify and pursue cross-selling opportunities with other WTW businesses

• Adhere to the Neuron standards for pipeline management, execution and hygiene across all stages

Financial metrics:

• Deliver profitable new business generation for the proposition

• Negotiate and close sales contracts, ensuring deals meet cost of acquisition and implementation meets margin goals to achieve profitability metrics for the company.

• Meet ambitious sales targets (both individual and practice-level), operating as a highly respected and market-leading sales leader

• Participate in pipeline meetings, sales and revenue forecasting, quarterly business reviews and annual planning

• Ensure pricing protocols, project estimating standards and margin targets are executed

• Manage budget for travel and business development activities against plan and ensure ROI for spending is achieved.

• Participate fully in the Neuron insurance carrier objectives and the achievement of the overall Neuron business plan and budget

Other:

• Provide annual input for the performance review of colleagues as appropriate

• Deliver timely/quality feedback to colleagues as appropriate; assist colleagues in acquiring new skills

• Help to identify and develop future sales talent

The Requirements

• Strong network and industry expertise to identify solid prospects. leading to qualified pipeline of target clients of commercial insurance carriers, focusing primarily on CEOs, COOs, and CIOs required to build a book of business.

• Proven track record of success in driving sales and relationship growth with commercial and specialty insurance carriers to achieve revenue targets, with heavy experience in building and leading high-performing sales teams.

• Demonstrated success in senior client management and/or sales roles in the commercial P&C market (e.g., carriers, brokers, vendors) and/or insurance consulting firms

• Extensive understanding of and experience in commercial lines underwriting, pricing, distribution, leading to the development, delivery of effective sales strategies and reputation as a client-centric sales professional

• Meticulous and analytical, confident in problem solving and decision making

• Ambition to help property & casualty insurers succeed in the new business environment and evolving risk landscape

• Excellent communication (written, verbal and oral) skills and interpersonal skills and ability to forge relationships at senior levels of organizations

• Solid team player with ability to influence without authority

• Minimum of 10 years of industry experience

• Professional designations such as CIC, CPCU, ARM, a plus but not required

• Ability to work in a client-centric strategic and decisive manner according to tight deadlines

• Availability to travel on an as needed basis

At WTW We Transform Tomorrows

At WTW, we provide data-driven, insight-led solutions in the areas of people, risk and capital that make organizations more resilient to maximize performance. We work shoulder to shoulder with our clients, bringing diverse points of view and a deep commitment to our client’s success.

By challenging one another, we achieve breakthroughs because only the best ideas survive. The result? Innovative solutions that meet our client’s needs—informed by the global view and the local understanding of our colleagues around the world. At WTW, we transform the toughest challenges into actionable opportunities. And set the path for sustainable success.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $220,000 - $275,000 USD. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf)

• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets