Job Information
WTW Client Executive, Health & Benefits in Quan 1, Vietnam
This position will be in charge of customer services delivery to assigned clients and contribute to the achievement of the team’s target.
The Role:
Follow H&B APAC Target Operating Model standard process.
Work closely with external Business partners, Operations, Claims and other internal stakeholders to generate full-service solutions for day-to-day client enquiries, including movement processes, claim support, and follow ups to support the client relationship for the assigned client portfolio.
Well prepare for proposals as per client’s request, including but not limited to meeting files, claim reports, benefits presentations, minutes meetings, communication kits..ect.,.
Responsible for managing various events such as clients trainings, health talk sessions, market seminars….ect,.
Assist in resolving any administrative problems which may not be limited to renewal and tenders.
Take on Operational tasks as identified by Supervisor.
Perform other duties which may be assigned by Supervisor.
The requirements:
University degree.
Computer Literate, WinWord, Excel, Power Point.
Excellent English in both written and spoken skills.
At least 02 years at client servicing role, prefer in healthcare insurance.
High integrity and Teamwork.
Proactive and autonomous.
Long-term commitment.
Good communication, time management and problem-solving skills.
Client-oriented, innovative and critical sense.
Be able to work under high pressure.
WTW is an equal employer