Willis Towers Watson Account Executive – Construction in Radnor, Pennsylvania

Account Executive – Construction

Date Posted: October 29, 2018


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We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our industry specialists. The result is unparalleled market know-how and a new way of embracing risk that drives superior results.

The Role

The Account Executive is responsible for client relationship and service delivery at the insurance program level, either in conjunction with a Producer or independently, focused on clients in the Construction industry. The Account Executive marshals Willis Towers Watson resources to provide coordinated service and placement to meet the client’s insurance and risk management needs. Because of the Account Executive’s strong connection to the client’s business and fundamental understanding of its industry, this relationship is a business partnership with client decision makers. Through their understanding of the business, the Account Executive identifies cross selling opportunities and maximizes the profitability of the account. Role is targeted to be engaged in client interaction approximately 70% of the time or higher.

Major Accountabilities:

  • Develop and strengthen client relationships.

  • Identify, engage and integrate delivery of all WTW internal resources to deliver on the client experience.

  • Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice and industry groups. Recommend appropriate solutions throughout the policy term (including acquisition due diligence).

  • Build and develop market relationships in collaboration with broking and sales.

  • Increase (maximize) the profitability of the client account & drive retention of that business.

  • In collaboration with producers, actively expand existing client relationships and participate in new business prospecting. a

  • Engage with sales and broking to understand marketplace changes.

  • Design, prepare, negotiate and deliver fee/compensation agreements to clients.

  • Drives the RFP response process, including review, identification and coordination of line of business groups, and document ownership.

  • Design and deliver full client presentations/proposals, client advocacy reports, client service plans and schedules.

  • Ensure Group policy requirements (legal, regulatory & compliance) are met

  • Drives the renewal process to establish and implement the client-specific renewal strategy. Collaborates with WTW resource, practice and industry groups to develop and deliver renewal to clients.

The Requirements

  • 7+ years of insurance experience in a client-facing role required

  • Property & Casualty insurance knowledge/experience required and experience with businesses in the Construction industry is strongly preferred.

  • Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.

  • Ability to interpret, analyze, and present models

  • Relationship Management skills; able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution

  • Negotiation skills: Ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.

  • Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace

  • Knowledge of commercial insurance renewal end to end process steps and owners

  • Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations

  • Receptive to feedback; critical thinking and problem-solving skills, high adaptability

  • Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, provides clear guidance to ensure others fulfill roles effectively.

  • Excellent project management skills; end to end oversight of large, complex, ambiguous or multi-dimensional projects

  • Basic MS Office skills and familiarity with other relevant online tools.

  • Insurance broker’s P&C license required.

  • Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRM)

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com at http://www.willistowerswatson.com/ .

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:Radnor, PA, US

  • Date Posted:October 29, 2018