Willis Towers Watson Senior Administrator – DC Dealing in Redhill, United Kingdom

Senior Administrator – DC Dealing

Date Posted: October 30, 2018


Not ready to Apply?


Summary of Role

  • Managing the processing of contribution processing, daily dealing and bulk processes.

  • Deal with the non-standard and complicated dealing processes addressing any team queries.

  • Contribute to associate training and development.

  • Monitor all daily dealing activity to ensure agreed targets and deadlines are achieved.

  • Provide an efficient, professional service to meet all clients’ needs and to promote the Willis Towers Watson brand.

  • Be a point of reference on technical issues and non-standard processing.

  • Build and maintain technical, procedures and client knowledge through experience.

  • Monitor email traffic received into the team’s group email boxes to ensure they all receive the correct level of priority.

  • To monitor ongoing projects and ensure all relevant milestones are achieved.

The Role

Performance Objectives:


  • Challenge procedures to identify process improvements and pass on recommendations to manager.

  • Checking and reviewing of team member’s work ensuring errors are identified and training needs are addressed.


  • Work collaboratively with colleagues to ensure high levels of service are achieved.

  • Encourage teamwork by sharing knowledge, ideas and solutions.


  • Provide an efficient, professional service to meet all client needs and to promote the Willis Towers Watson brand.

  • Act as a contact point for investment managers and admin teams regarding DC dealing processes.


  • Ensure timely completion of timesheets.

The Requirements

  • Good knowledge of Microsoft packages.

  • Good IT skills.

  • Pass at C or above for Maths and English Language at GCSE or equivalent.

  • Excellent verbal and written communication skills.

  • Able to apply numerical skills in a logical manner.

  • Display good time management skills and demonstrate ability to organise and prioritise own

  • workload and of others.

  • Work to a high level of accuracy.

  • Enthusiastic approach to getting things done.

  • Previous role within an investment environment that was dealing with investment managers

  • would be of advantage.

  • Able to apply problem solving and analytical skills.

  • Previous experience of mentoring and coaching individuals.

  • Some previous supervisory experience would be of an advantage.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com .

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


  • Share on Facebook

  • Share on Twitter

  • Share on Google+ Share on Pinterest

  • Share on Linkedin

  • Share by Mail


  • Location:Redhill, England, GB

  • Date Posted:October 30, 2018