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WTW Associate Director, Health & Benefits, Client Service Team in Saint Louis, Missouri

The Role

  • Play a lead role in the design/management of group medical, dental, disability and time off plans for large, complex clients, including:

  • Benefit plan analysis, design, cost savings and funding strategies

  • Vendor procurement, negotiation, and optimization

  • Incorporation of specialized health management, absence and disability management, pharmacy, data analytics and compliance strategies

  • Serve as lead project manager and day to day contact for clients; materially contribute to project plan creation and lead the team on delivery; ensure progress against established objectives, budgets, timelines, deliverables and quality standards

  • Support the generation of new business by participating in prospecting opportunities with new clients as part of a broader team

  • Build relationships internally and collaborate effectively on cross-functional teams

  • Review analytical work, mentor and develop junior team members

  • Contribute to the development of new intellectual capital

The Requirements

  • 8+ years of experience and success in the design/management of large group health and welfare plans gained in a consulting or brokerage environment; alternatively, similar experience in a consultative role gained at a carrier or vendor

  • Strong financial skills; prior experience in health and welfare product pricing, underwriting or valuation work preferred

  • Proven experience creating project plans and successfully leading teams in execution of the project against plan guidelines

  • Demonstrated success in managing client issues and relationships

  • Desire and ability to expand relationships with current clients

  • Polished and well developed oral and written communication skills

  • Self-starter attitude and ability to work individually and as part of a team

  • Flexibility and proven ability to identify and resolve issues

  • Strong analytical, creative and integrative skills

  • Experience in training/mentoring junior staff

  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint

  • Bachelor’s degree required, preferably with significant quantitative coursework

  • State Life and Health license required within 90 days of joining

  • CEBS designation, or health and welfare actuarial or underwriting training desired

Equal Opportunity Employer/Vet/Disability (https://cdn-static.findly.com/wp-content/uploads/sites/1240/2020/08/EEO-Policies-for-WTW-Careers-site-2020-1.pdf)

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