Willis Towers Watson Benefits Data Source Analyst (Morning Shift) in Taguig, Philippines

Benefits Data Source Analyst (Morning Shift)

Date Posted: December 7, 2018


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Partners with the businesses and geographies to: establish a research agenda, design and execute leading edge primary research, mine existing databases/complete secondary research, develop position papers, contribute to new solution development based on research, synthesize technical developments, and manage and implement new data resources and tools.

The Role

As an Analyst within the Benefits Data Source, you will contribute as part of a team involved in a number of activities to support our international benefits offerings including:

  • Managing our global benefits survey database activities and production of reports used for project and research based work

  • Managing the global coordination of benefits for our international clients

  • Coordinating the placement of benefits for our clients in key international markets

The ideal candidate will be detail-oriented and have excellent data manipulation skills. Candidates will likely have a primary focus on one of the three areas above but will have exposure to and opportunities to work across all three.

You will have the opportunity to:

  • Develop technical knowledge of benefits plans around the world

  • Develop data, process, and project management skills

Key Activities

Data management and reporting activities

  • Actively participate in the data collection planning and preparation process

  • Work with survey management service coordinator and other team members to upload benefits survey data to general and client-specific databases

  • Collect plan design and financial data and input into inventory tool

  • Perform data validation and processing work using agreed upon tools, standards and techniques

  • Produce validation queries following standards and workflow

  • Develop and review data discrepancy reports

  • Develop data field calculations

  • Assist users with system and provide ongoing technical support

  • Compile global benefits management reporting and consolidation

  • Support the production of benefits reporting publications

Process, project and transaction management

  • Support global benefits coordination processes

  • Support benefits contract renewal processes between clients and insurance vendors

  • Support benefits eligibility and enrollment processes

  • Support claims management and tracking processes

  • Support benefit audit processes

  • Support interactions between clients, WTW and insurance vendors

Performance Objectives:


  • Apply practice specific technology and provide high quality services to internal and external Willis Towers Watson clients

  • Perform data validation and processing work using agreed upon tools, standards and techniques, including self-checking work and following review processes

  • Significant attention to detail and excellent data manipulation skills

  • Provide input on product and process improvements


  • Build relationships internally and collaborate effectively on teams both in the office and virtually across regions

  • Demonstrate natural ease and effectiveness when dealing with associates in other Willis Towers Watson offices


  • Work with Team Leader to ensure that each project is completed on time and meets quality standards

  • Respond to all requests and communications effectively and efficiently

  • Increase efficiency within client teams by identifying ways to improve processes


  • Meet productivity goals

  • Monitors project progress, developing solutions for overcoming obstacles

  • Maintaining accurate time records

The Requirements

  • Bachelor’s degree required, preferably in a program with heavy emphasis on mathematics or business

  • Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)

  • Experience with data validation and manipulation in data management tools (advanced Excel skills are essential)

  • Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose

  • Strong written and verbal communication skills; Ability to ask the right questions and seek help where appropriate

  • Strong client service orientation

  • Working within tight deadlines; balancing time across multiple, simultaneous projects that may involve different procedures and project team members

  • Collaboration with a global team, including taking accountability for quality and on-time delivery of own work and involving other team members when appropriate

  • Structured problem solving and analytical thinking

  • Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition

  • Previous benefits or insurance experience a plus

  • Proficiency in English required, proficiency in one additional language preferred

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Know your rights at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:Taguig, Manila, PH

  • Date Posted:December 7, 2018