WTW Jobs

To support the delivery of that strategy, you will:

• Undertake data (financial, membership, invoices) processing and analysis to support program design, using agreed upon tools, standards and techniques

• Design and distribute bid requests (RFP) to target carriers / vendors

• Collect, summarize and analyze proposal findings

• Prepare placement / renewal deliverables for clients

• Support the production of benefits plan design and reporting publications

• Manage queries / requests from the carriers/vendors/clients or members and escalate them when required

• Administrative onboarding of new clients and assistance to enrolment processes ensuring data is updated

• Process, project and transaction management

• Support policy renewal activities

• Collect, validate and clean benefits enrolment and eligibility data

• Support claims management

• Administrative input and maintenance of carrier/vendor invoices

• Collect, validate and clean benefits invoice data

• Analyse WTW data to ensure the correctness on carrier/ vendor invoice

• Monthly reconciliation of commissions and perform commission estimates

• Setting up client premium invoices

• Support audit processes

• Follow regulatory procedure as defined by originating country

• Support interactions between clients, WTW and insurance vendors

In addition to this direct client work, you will:

• Attend training, meetings and/other educational events to increase understanding of trends, regulations and developments in the market

• Develop an awareness of the insurance carrier and vendor marketplace

• Understand and effectively articulate carrier / vendor specific strengths and weaknesses

• Maintain and cultivate strong carrier relationships to enhance WTW’s position in the marketplace

• Receive training from experienced consultants and assist to review client needs

• Comply with internal excellence and compliance requirements

• Contribute to the development of new intellectual capital

• Bachelor’s degree (preferably in a program with heavy emphasis on mathematics or business) or

• Well organized and detail oriented

• Proven ability to manage multiple projects simultaneously and produce quality deliverables on time

• Proven ability to identify and resolve complex issues

• Strong client service orientation and ability to respond to all communications effectively and in a timely manner

• Proficient in English, with excellent written and verbal communication skills

Attitude and Behavior

• Self-starter attitude with ability to establish priorities, work independently and with limited supervision

• Ability to ask the right questions and seek help where appropriate

• Sense of accountability; owning one’s work and taking pride in it

• Proactive collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate

Technical Skills and Experience

• Strong analytical, creative and integrative skills

• Experience with data entry, validation and manipulation

• Excellent Microsoft Office skills, particularly in Excel and PowerPoint

• Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose

WTW is an Equal Opportunity Employer