WTW Jobs

Key Activities

• Data management and reporting activities

• Data entry activities

• Administrative onboarding of new clients

• Perform data validation and processing work using agreed upon tools, standards and techniques

• Support the production of benefits plan design and reporting publications

• Process, project and transaction management

• Support contract renewal activities

• Collect, validate and clean benefits enrolment and eligibility data

• Assist with enrolment processes and ensure beneficiary data is updated

• Monthly reconciliation of commissions and perform commission estimates

• Setting up client premium invoices

• Support claims management

• Support benefit audit processes

• Support interactions between clients, WTW and insurance vendors

• Bachelor’s degree or college undergraduate is required, preferably in a program with heavy emphasis on mathematics or business.

• Previous benefits or insurance experience a plus

• Experience with data entry, validation and manipulation (advanced Excel skills are essential)

• Proficiency in English language is required (Good written and communication skill)

• Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)

• Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose

• Ability to ask the right questions and seek help where appropriate

• Sense of accountability; owning one’s work and taking pride in it

• Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate

• Structured problem solving and analytical thinking

• Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition

• Strong client service orientation

• Strong client relationship, interpersonal and team skills

• Proficiency in English required, good written and communication skills

• Able to work shift hours

WTW is an Equal Opportunity Employer