Job Information
WTW Account Manager in Wouri, Cameroon
The Role
• Manage and retain a portfolio of clients, ensuring the delivery of high-quality services that meet client needs and expectations.
• Act as the guarantor of service quality, ensuring WTW's services align with client requirements. Enhance knowledge of policy elements to provide informed advice to clients.
• Develop a comprehensive understanding of each client, including their organization, activities, corporate culture, financial environment, businesses, and risks.
• Acquire new clients to expand the portfolio and contribute to business growth.
• Conduct prospecting activities to capture new market shares and opportunities.
• Perform diverse tasks related to client management and acquisition, including customer visits, preparing visit reports, assessing prospects, and summarizing policies.
• Maintain and update the commercial reporting tool (CRM) to track client interactions and progress.
• Promote and propose the company's new products and services to clients.
The Requirements
• A minimum of 3 years of professional experience in the insurance sector.
• Proficiency in both French and English languages.
• Mastery of computer tools, including Excel, PowerPoint, and Word applications.
• Familiarity with local and international economic environments.
• Strong communication and interpersonal skills.
• Proven ability to build and maintain client relationships.
• Analytical mindset and attention to detail.
WTW is an equal opportunity employer